What Avex includes

Running the business

Area	What you get
Members	Full records, lead tracking, lifecycle statuses, custom fields, CSV import and export, family accounts
Plans	Recurring memberships, punch passes, trials, setup fees, contracts, weekly class limits, appointment credits
Payments	Stripe Connect — money goes to your account. Subscriptions, invoices, refunds, failed-payment recovery, embedded Stripe dashboard
Scheduling	Classes with recurring series, appointments for 1-on-1s, and events with public registration
Check-ins	Five methods, walk-ins, open gym, milestone tracking
Store	Product catalog, front-desk checkout, charge cards on file, refunds
Reports	Attendance, engagement, and financial reporting with custom date ranges

Coaching and programming

Area	What you get
Workout builder	Sections, exercises, prescriptions, multi-week programs, reusable templates
Delivery	Today’s WOD in the app, full-screen TV display, Chromecast to the gym floor
Leaderboards	Daily WOD rankings with Rx and Scaled divisions
Lift tracker	1RM tracking, PR detection, progress charts, coach-entered lifts
Exercise library	Platform catalog plus your own, with video demos

Growth and retention

Area	What you get
Avex AI	18 skills working your business — churn prevention, payment recovery, lead follow-up, trial conversion, referrals, milestones
CRM	Two-way texting, Instagram DMs, email, tagging, marketing workflows, missed-call text-back
Public presence	A public gym page, listing in the gym directory, self-serve signup

Compliance and admin

Area	What you get
Documents	Build waivers, place signature fields, collect signatures, block check-in until signed
Staff	Five roles with real permission boundaries
Multi-location	Several sites under one gym, each with its own timezone

The apps

Everything above is available on the web dashboard. Most of it is also on native iOS and Android for both staff and members, with biometric login, push notifications, and offline access.

Last updated on August 12, 2026

Overview The five interfaces