What members see in the app
Web MobileThe member experience is the same on the web portal and the mobile app, with a handful of mobile-only extras.
The home screen
When a member opens the app they land on home, which shows:
- Today’s workout — the WOD you programmed for today, if you’ve published one
- Their next booked class — with time and location
- Their check-in count — total visits, which drives milestone celebrations
- Any action they owe you — an unsigned document banner, or a prompt to add a payment method
The tabs
| Tab | What they do there |
|---|---|
| Home | Today’s WOD, next class, stats |
| Schedule | Browse and book classes |
| Bookings | Their upcoming and past bookings, and cancellation |
| Workouts | Today’s WOD, log results, build personal workouts |
| Lifts | Track maxes, see PR progress charts |
| More | Store, documents, subscription, check-in history, profile, culture, devotional, notification settings |
Mobile-only capabilities
- Face ID / Touch ID unlock
- Push notifications — class reminders, booking confirmations, waitlist promotions, payment alerts
- Offline viewing — recently loaded data stays readable without signal
- Signature capture — signing documents with a finger
What they can do without you
Members are self-service for nearly everything:
- Book and cancel classes
- Check in
- Log workouts and lifts
- Sign documents
- Update their card
- View invoices and payment history
- Buy from your store
- Update their profile and photo
- Control which notifications they receive
- End their membership, by deleting their account
What they can’t do
- See other members’ data. Rosters and results are private unless you’ve enabled a leaderboard, which shows names and scores only.
- Change their plan. Plan changes are a staff action.
Notes
- A member with no gym — someone who downloaded the app before joining — gets a reduced experience: find a gym, track personal lifts, browse content. When they join your gym, their existing lift history comes with them.
- Members see your gym’s name, logo, and brand color, not Avex branding.
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