Create your first plan

Web Owner · Admin

A plan is the product a member buys. Start with your most common membership and add the rest later.

Before you start

Connect Stripe first. Plans sync to Stripe when you save them, and a plan created without a payment connection can’t be sold.

Go to Plans → New Plan.

“Unlimited,” “3x Per Week,” “Open Gym.” Members see this name at checkout and on their subscription page, so use the name you use out loud.

Field	What it does
Price	What they’re charged each cycle
Billing frequency	Weekly, monthly, quarterly, or annually
Interval count	Multiplies the frequency — monthly with an interval of 3 bills quarterly
Billing day	Anchors billing to a specific day of the month, so everyone bills on the 1st

Unlimited classes — leave this on for an all-access plan
Classes per week — turn unlimited off and set a number. Avex enforces this at booking time; a member on a 3x plan is blocked from booking a 4th class that week
Class access — restrict the plan to specific class types, if this membership doesn’t cover everything
Appointment credits — how many PT or appointment sessions are included

Field	Use it when
Trial days	You offer a free trial before first charge
Setup fee	You charge a one-time joining fee
Contract length	You require a minimum commitment in months
Cancellation notice days	You require notice before someone can cancel

Public — appears on your public gym page for self-signup
Hidden — staff can assign it, but the public can’t find it. Use this for staff rates, comps, and legacy pricing
Archived — retired. Existing members keep it; nobody new can get it

Changing a plan’s price does not change what existing subscribers pay. They stay on their original rate. To move someone, cancel and re-subscribe them, or use a price override on their subscription.
Punch passes work differently — see Sell a punch pass.
Use sort order to control how plans stack on your public page. Lead with the one you want most people to buy.