Change a plan’s price
Web Owner · AdminEditing a plan’s price does not change what existing subscribers pay. They stay on the rate they signed up at. Only new subscriptions get the new price.
This is usually what you want — it grandfathers your existing members automatically. But it means a price increase doesn’t reach your current base until you act.
Raising prices for new members only
Everyone currently subscribed continues at their old rate. Everyone new pays the new one.
Moving existing members to a new price
Two approaches:
Per-member price override. On their subscription, set a price override or discount percentage. Good for individual adjustments and for grandfathering someone at a rate that no longer exists as a plan.
Cancel and re-subscribe. Cancel their current subscription and create a new one on the updated plan. Cleaner for a broad increase, but it’s a real cancellation — communicate before you do it.
Recommended approach for a broad increase
- Create a new plan at the new price
- Set the old plan to Archived so nobody new can buy it
- Move members over deliberately, with notice
This keeps your reporting clean — you can see exactly who’s on which rate — and nobody is surprised by a charge.
Notes
- Price changes don’t retroactively affect past invoices.
- Changing billing frequency on a plan with active subscribers is riskier than changing price. Create a new plan instead.