Financial report
Web Mobile Owner · AdminReports → Financial, with a custom date range.
What it shows
- MRR
- Revenue over time
- Payment success and failure rates
- Refunds
- Subscription mix by plan
- Store revenue
Reading it
MRR trend over quarters, not weeks. Week-to-week noise from billing dates isn’t signal.
Failure rate is worth watching. A rate creeping above a few percent usually means expiring cards rather than members leaving — fixable with a card-update push.
Plan mix tells you what’s actually selling. Owners are often surprised which plan carries the business.
Store revenue as a share of total. Retail is usually underexploited in gyms — if it’s near zero, you’re leaving money on the table.
The AI version
Revenue Forecasting produces a monthly churn-adjusted projection with identified risks, delivered to your briefing.
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