Sell at the front desk
Web Mobile All staff rolesSteps
Go to Store → Products
Find the member
Search by name, email, or phone.
Add items
Build the cart from your catalog. Adjust quantities as needed.
Take payment
Charge a card they have on file, or enter a new one.
Complete
An order is created and the payment processes to your Stripe account.
Adding notes
Use order notes for anything the line items don’t capture — size, color, “ordered, arriving Friday,” “comped by coach.”
Members buying themselves
Members can browse and buy from the store in the app without you. Their order appears in your order list the same way.
Worth pointing out to members — apparel sells better when people can buy it from the couch than when they have to remember at the desk.
Notes
- Double-tapping won’t double-charge. Orders carry an idempotency key, so a repeated submission produces one order, not two.
- Card-present hardware (tap to pay) isn’t supported yet — checkout uses a card on file or a manually entered card.
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