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Guides for every part of Avex — written for gym owners and staff. Search above, or pick a category.
Welcome to AvexWhat Avex is, how the pieces fit together, and who can do what.Getting StartedSet up your gym from scratch — payments, staff, plans, and your first class.Member ExperienceExactly what your members see and do, so you can support them.Member ManagementAdd members, track leads, manage statuses, import your roster.Plans & MembershipsBuild recurring plans, punch passes, trials, and class limits.Payments & BillingConnect Stripe, run subscriptions, handle failed payments and refunds.Class SchedulingClass types, recurring series, capacity, waitlists, and booking rules.AppointmentsPersonal training and 1-on-1 sessions, credits, and availability.EventsCompetitions, workshops, and seminars — including public registration.Check-InsEvery way to check someone in, plus walk-ins and open gym.Workouts & ProgrammingBuild workouts and programs, use templates, cast to the gym TV.LeaderboardsDaily WOD rankings, scoring types, and Rx vs Scaled.Lift Tracker & PRsTrack maxes, log lifts for members, and show progress over time.Documents & WaiversBuild waivers, collect signatures, and require documents before check-in.Store & Point of SaleSell merch and retail, charge cards on file, process refunds.Avex AIYour AI assistant and its 18 skills — what they do and how to control them.CommunicationsTexting, Instagram, email, push notifications, and message history.Reports & AnalyticsAttendance, engagement, and financial reporting.Staff ManagementInvite staff, assign roles, and control what each person can see.Settings & ConfigurationGym profile, branding, locations, timezone, and custom fields.Switching to AvexMove your gym over without losing history — or your members.Troubleshooting & FAQCommon problems, sorted by what you're seeing.
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