Chat with your gym

Web Mobile Owner · Admin

Open Chat and ask. No query builder, no report filters.

What you can ask

About members

“Who hasn’t been in for two weeks?”
“Show me Sarah Martinez’s details”
“Who’s at risk of cancelling?”
“How many members do we have?”

About the schedule

“What’s on today?”
“Who’s on the 6am roster tomorrow?”
“Which classes are underfilled this week?”

About money

“What’s our MRR?”
“Who has a failed payment?”
“What did the store sell this week?”

About training

“What’s today’s WOD?”
“What are Mike’s PRs?”
“Has Jen logged any workouts this month?”

What it can do, not just answer

Check in a member — “check in Sarah Martinez”
Send a message — “text everyone who missed last week’s class”
Create a workout — “build me a 20-minute AMRAP with wall balls and burpees”
Create a plan or program — “make a 4-week strength program”
Update a member’s notes
Send a push notification
Tag a contact in the CRM

What it can’t do

Process payments, issue refunds, or make financial commitments. Those stay manual by design.

Who can use it

Chat and Agent Tasks require Admin or Owner. Managers, coaches, and front-desk staff don’t see either item in the sidebar.

Within chat, tools are gated further — financial and billing tools are only registered for Admin and above, so the assistant can’t surface revenue to someone who shouldn’t see it even if asked directly.

Conversations are saved

Past conversations are stored and searchable, so you can pick one back up.

Tips

Be specific about time. “This week” and “in March” both work — vagueness produces vague answers.
Use full names when two members share a first name.
Ask follow-ups. It keeps context, so “and what about last month?” works.