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Getting StartedGo-live checklist

Go-live checklist

Web Owner

Run this end to end before you send a single member link. Fifteen minutes here saves a week of support messages.

Payments

  • Charges enabled and Payouts enabled both show green in Billing
  • Your bank account is attached in Stripe
  • At least one plan is set to Public visibility

Gym profile

  • Gym name, address, and description are filled in
  • Timezone is correct — check a class on the calendar and confirm the time reads right
  • Logo uploaded (light and dark)
  • Primary brand color set

Plans

  • Every plan you intend to sell exists and is priced correctly
  • Class limits are right — unlimited plans have unlimited on; capped plans have the number set
  • Trial days and setup fees match what you advertise
  • Plans you don’t want the public buying are set to Hidden

Documents

  • Your waiver is uploaded and active
  • It’s marked Required for all members
  • You’ve signed it yourself on a phone to confirm the flow works

Schedule

  • Class types exist with sensible capacity and duration
  • Recurring classes are generating on the right days at the right times
  • Booking windows are set the way you want
  • At least one week of classes is visible on the calendar

Staff

  • Every team member is invited and has accepted
  • Each person has the lowest role that lets them do their job
  • Coaches are assigned to their classes

The real test

Do this before anything else goes out:

Open your public gym page

Go to avex-os.com/gym/your-slug in a private browser window.

Sign yourself up

Use a real card and a personal email. Pick a plan, sign the waiver, pay.

Verify the whole chain

  • You appear in Members with status Member
  • The payment shows in Billing
  • Your signed waiver is on your member record
  • You can book a class from the member portal
  • You can check yourself in

Refund yourself

Cancel the subscription and refund the payment from Billing.

If every step worked, you’re live. If any step didn’t, fix it now — it will happen to a real member otherwise.

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