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Avex AIChat with your gym

Chat with your gym

Web Mobile All staff roles

Open Chat and ask. No query builder, no report filters.

What you can ask

About members

  • “Who hasn’t been in for two weeks?”
  • “Show me Sarah Martinez’s details”
  • “Who’s at risk of cancelling?”
  • “How many members do we have?”

About the schedule

  • “What’s on today?”
  • “Who’s on the 6am roster tomorrow?”
  • “Which classes are underfilled this week?”

About money

  • “What’s our MRR?”
  • “Who has a failed payment?”
  • “What did the store sell this week?”

About training

  • “What’s today’s WOD?”
  • “What are Mike’s PRs?”
  • “Has Jen logged any workouts this month?”

What it can do, not just answer

  • Check in a member — “check in Sarah Martinez”
  • Send a message — “text everyone who missed last week’s class”
  • Create a workout — “build me a 20-minute AMRAP with wall balls and burpees”
  • Create a plan or program — “make a 4-week strength program”
  • Update a member’s notes
  • Send a push notification
  • Tag a contact in the CRM

What it can’t do

Process payments, issue refunds, or make financial commitments. Those stay manual by design.

Role awareness

The chat respects your role. A front-desk user asking about revenue won’t get financial data — the tools simply aren’t available to them.

Conversations are saved

Past conversations are stored and searchable, so you can pick one back up.

Tips

  • Be specific about time. “This week” and “in March” both work — vagueness produces vague answers.
  • Use full names when two members share a first name.
  • Ask follow-ups. It keeps context, so “and what about last month?” works.
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